Contact Us

We are here to help! Before contacting us, please check our information packages:

Information on shipping and tracking.
See our frequently asked questions here.
Is it safe to order from Fazer Online Store? Read more.


Need help with your order? Please contact us: 
Fazer Store Customer Service ​
Chat weekdays from 10.00 a.m. to 3.00. p.m. (GMT+2)

NOTE! On Thursday 1.4. we are available at chat from 10.00 a.m. to 1.00 pm

OUR CUSTOMER SERVICE IS CLOSED 2.4. - 5.4.. HAPPY EASTER!🐣

Outside opening hours or if chat is reserved, please send in your feedback and questions to e-mail: fazerstore@fazer.com