Contact Us

We are here to help! Before contacting us, please check our information packages:

Information on shipping and tracking.
See our frequently asked questions here.
Is it safe to order from Fazer Online Store? Read more.

Need help with your order? Please contact us: 
Fazer Store Customer Service ​summer opening hours
21.6.-23.7. Chat is open from 11.00 a.m. to 2.00 p.m. (GMT+2)

Outside opening hours or if chat is reserved, please send in your feedback and questions to e-mail: fazerstore@fazer.com​

Our Chatbot also helps you with frequently asked questions.