Shipping and Tracking

Note a strike in the automotive and transport industry may cause delays in delivery schedules.

    FREE SHIPPING

    Free standard shipping in Finland for orders over 45 € and in EU countries for orders over 60 €!

    • Finland: Budbee and Posti locker or service points.

    • EU countries: Budbee Box, Budbee Home Delivery, Posti Pick-up Point, PostNord Pick-up Point and PostNord Home Delivery (Free shipping does not apply in deliveries to UK, Norway, Switzerland, Malta, Cyprus and Azores).

    Free shipping does not apply to Fazer Store Gift Cards and personalized products ordered from Design your own- service.

    If your order includes Bread or Fazer Cinnamon Rolls, please note that DHL Express is the only delivery method available. We do not offer free shipping on DHL Express delivery method.

     
    ABOUT DELIVERIES

    We ship to mainland Finland, EU countries, UK, Norway and Switzerland.

    Orders are usually sent within 1-2 working days. Please note, that during seasons and campaigns, the processing time may be longer.

    Once the order has left our warehouse, your order will be delivered to you within 2-8 working days, depending on the delivery method you choose. Delivery time for Personalized products is approx. 10-14 working days.

    Available shipping methods and delivery times vary between countries. A shipping fee will be added to your order at checkout. We do not ship to the Canary Islands or Åland.

    Once your parcel is packed and ready to leave our warehouse, you will receive a shipping confirmation email with a link to your shipment status. You can track your shipment online anytime. 

    Go to Posti's parcel tracking.
    Go to DHL's parcel tracking.
    Go to PostNord's parcel tracking.

      
    SHIPPING TO EU COUNTRIES, UK, NORWAY AND SWITZERLAND

     

    • Budbee Box Locker 5,90 € - 7,90 € (free for orders over 60 €)
    Orders to Sweden 5,90 €
    Orders to Denmark 5,90 €
    Orders to Belgium and Netherlands 7,90 €
     

    Maximum weight 5 kg / shipment
    Your parcel will be delivered within 1–3 working days of it leaving the Fazer warehouse. The parcel will be delivered to your chosen Budbee Locker. You will receive a notification from Budbee when your parcel is ready for pick-up.

    • Posti Pick-up Point 5,90 € (free for orders over 60 €)

    Orders to Estonia, Latvia and Lithuania 5,90 €

    Maximum weight 35 kg / shipment
    Your parcel will be delivered within 1–3 working days of it leaving the Fazer warehouse. Your order will be delivered to the Posti Pick-up point closest to your address. You will receive a notification from Posti when your parcel is ready for pick-up.

    • PostNord (DPD) Pick-up Point 7,90 € (free for orders over 60 €)*

    Maximum weight 20 kg / shipment
    Your parcel will be delivered within 1–8 working days of it leaving the Fazer warehouse. Delivery times vary by country. The parcel will be delivered to your chosen PostNord/DPD Locker or service point. You will receive a notification from PostNord/DPD when your parcel is ready for pick-up. When picking up the parcel from a service point, the person collecting the parcel must present a valid ID and arrival notification. DPD works as a PostNord's delivery partner.

    Check pickup point delivery countries and country-specific delivery times here.

    Free shipping does not apply in deliveries to UK, Norway, Switzerland, Malta, Cyprus and Azores.

     
    • Budbee Home Delivery 7,90 € - 9,90 € (free for orders over 60 €)
    Orders to Sweden 7,90 €
    Orders to Denmark 7,90 €
    Orders to Belgium and Netherlands 9,90 €
     

    Maximum weight 20 kg / shipment
    Your parcel will be delivered within 1–3 working days of it leaving the Fazer warehouse. Green delivery to your doorstep between 4.00 p.m. - 10.00 p.m.. (Also Saturdays in Sweden: Stockholm, Gothenburg and Malmö)Live tracking via Mobile App or SMS tracking link. Can be delivered outside your door. 100% fossil free.

     
    • PostNord (DPD) Home Delivery 11,90 € - 12,90 € (free for orders over 60 €)*
    Orders to Sweden, Denmark, Estonia, Latvia and Lithuania 11,90 €
    Orders to EU countries 12,90 €
     

    Maximum weight 20 kg / shipment
    Your parcel will be delivered within 3–8 working days of it leaving the Fazer warehouse. Delivery times vary by country. PostNord/DPD will deliver to your door at the agreed time on the weekdays from 8 am to 9 pm, depending on the delivery area. You will receive a notification via SMS or email. You can change the delivery time or give an authorization to deliver your shipment without a signature via the link in the shipment notification. If you are not on site at the time of delivery, contact PostNord/DPD customer service to arrange a new delivery. DPD works as a PostNord's delivery partner.

    Check country-specific delivery times here.

    Free shipping does not apply in deliveries to UK, Norway, Switzerland, Malta, Cyprus and Azores.

     
    • DHL Economy 18,50 €

      Maximum weight 20 kg / shipment
      Your parcel will be delivered within 3–7 working days of it leaving the Fazer warehouse. Please note that packaging weight is included.

      In delivers to UK, Norway and Switzerland, Please note that customs clearance and the associated costs, taxes or other charges in the destination country are not included in the price of the product or postage. Customs clearance takes place upon receipt of the parcel. See here for further information on customs clearance.

      Important! Please see more information on UK's, Norway's and Switzerland's customs duties here.

         
      • DHL Express Delivery 12,90 € - 27,90 €

      Delivery fee is calculated based on the order weight. Please note that packaging weight is included.

      Orders up to 2 kg 12,90 €
      Orders between 2 - 4 kg 18,50 €
      Orders between 4 - 10 kg 27,50 €

      Your parcel will be delivered within 1–2 working days of it leaving the Fazer warehouse. Soon after pick-up you will receive an e-mail or text message from DHL with a tracking code and estimated delivery time. By clicking the link in the message, you can choose the best delivery option for you. Delivery can be made to original delivery address, to DHL Service Point or DHL Parcel Lockers, and you can also change the delivery address within the same country.

      In delivers to UK, Norway and Switzerland, Please note that customs clearance and the associated costs, taxes or other charges in the destination country are not included in the price of the product or postage. Customs clearance takes place upon receipt of the parcel. See here for further information on customs clearance.

      Important! Please see more information on UK's, Norway's and Switzerland's customs duties here.

         

         SHIPPING TO MAINLAND FINLAND

        • Posti Letterbox 3,90 €

        Your parcel will be delivered within 1–4 working days of it leaving the Fazer warehouse. Your parcel will delivered to your letterbox. Please note that this delivery option is available only for certain small products.

        • Budbee Box Locker 4.90 € (free for orders over 45 €)

        Maximum weight 5 kg / shipment
        Your parcel will be delivered within 1–3 working days of it leaving the Fazer warehouse. The parcel will be delivered to your chosen Budbee Locker. You will receive a notification from Budbee when your parcel is ready for pick-up.

           
        • Posti Pick-up Point 4,90 € (free for orders over 45 €)

        Maximum weight 35 kg / shipment
        Your parcel will be delivered within 1–2 working days of it leaving the Fazer warehouse. Your parcel will be delivered to your chosen Posti office or Smartpost Locker. You will receive a notification from Posti when your parcel is ready for pick-up.  If the Smartpost Locker you have selected is full, Posti will automatically send the parcel to the nearest Posti office. Posti will notify you of the new pick-up point by text message.

         
        • Budbee Home Delivery 7.90 €

        Maximum weight 20kg / shipment.
        Your parcel will be delivered within 1–3 working days of it leaving the Fazer warehouse. Green delivery to your doorstep between 5.00 p.m. - 10.00 p.m. Live tracking via Mobile App or SMS tracking link. Can be delivered outside your door. 100% fossil free.

            
        • Posti Home Delivery 11,90 €

        Maximum weight 35 kg / shipment
        Your parcel will be delivered within 1–2 working days of it leaving the Fazer warehouse. Your parcel will be delivered to your chosen address. The courier will contact you prior the delivery attempt.

           
        • PostNord Home Delivery 11,90 €

        Maximum weight 30 kg / shipment
        Your parcel will be delivered within 1–3 working days of it leaving the Fazer warehouse. PostNord will deliver to your door at the agreed time on the weekdays from 8 am to 9 pm, depending on the delivery area. You will receive a notification via SMS or email. You can change the delivery time or give an authorization to deliver your shipment without a signature via the link in the shipment notification. If you are not on site at the time of delivery, contact PostNord customer service to arrange a new delivery.

         
        • DHL Express Finland Premium Home Delivery 12,90 € - 22,90 €

        Delivery fee is calculated based on order weight. Packaging weight is included in total weight.

        Orders up to 10 kg 12,90 €
        Orders up to 23 kg 22,90 €

        Your parcel will be delivered within 1–3 working days of it leaving the Fazer warehouse. Soon after pick-up you will receive an e-mail or text message from DHL with a tracking code and estimated delivery time. By clicking the link in the message, you can choose the best delivery option for you. Delivery can be made to original delivery address, to DHL Service Point or DHL Parcel Lockers, and you can also change the delivery address within the same country.

             
          

        DESIGN YOUR OWN -SERVICE

         

        Personalized products are shipped from our partner's warehouse. The estimated processing and delivery time for these products is approximately 10-14 days.

        We will send out individual shipping confirmations and tracking links for these products once they are ready to leave our partner's warehouse. Shipping fee is included in the product price. In Finland personalized products are delivered to the receiver's letterbox by Posti. In other countries, personalized products are delivered to receiver's letterbox by DHL. We do not ship Personalized products to Greece, Romania, Bulgaria, Canary Islands or Åland.

        In delivers to UK, Norway and Switzerland, Please note that customs clearance and the associated costs, taxes or other charges in the destination country are not included in the price of the product or postage. Customs clearance takes place upon receipt of the parcel. See here for further information on customs clearance.

            

        Important! Please see more information on UK's, Norway's and Switzerland's customs duties here.