FAQ on My Own Karl Fazer Milk Chocolate Service

What is My Own Karl Fazer Milk Chocolate?

My Own Karl Fazer Milk Chocolate is a service where you can design "your own Fazer chocolate tablet" and send it with your personal message to the recipient in the EU area. The service is only available from the Fazer Candy Store.

My Own Karl Fazer -service is designed to send warm, sweet, empowering and inspirational greetings. We do not accept messages that contains swearing, racist language or any other communication that violates Fazer's ethical principles. Read Fazer's ethical principles here. Fazer has the right for a justified reason not to accept an order or a part thereof despite the dispatch of a confirmation message. Please review the Fazer Candy Store Terms and Conditions here.

What are the maximum number of texts?

You can make a 16-character text on an outer wrapper. The title of the greeting in the envelope is maximum 21 character and the maximum length of the personal greeting is 300 characters.

Can I write emoji / emoticons or special characters on the wrap?

Unfortunately, the wrapping font does not support emoji. But you can, of course, use "text smilies" such as :-) or <3.

What can I write on the wrap?

My Own Karl Fazer -service is designed to send warm, sweet, empowering and inspirational greetings. We do not accept messages that contains swearing, racist language or any other communication that violates Fazer's ethical principles. Read Fazer's ethical principles here. Fazer has the right for a justified reason not to accept an order or a part thereof despite the dispatch of a confirmation message. Please review the Fazer Candy Store Terms and Conditions here.

What does "Shipping is included in the price"?

My Own Karl Fazer service is sold only with shipment. At the price of the service, you can send one chocolate tablet anywhere in the EU for home delivery. Read more about Fazer Candy Store deliveries here.

How fast do you delivery?

We promise to ship your designed chocolate tablet for up to maximum 10-14 days. Delivery speed depends on where the order is sent.

Which chocolate tablet comes with a wrapper?

My Own Karl Fazer is the Karl Fazer milk chocolate tablet.

Can I change the chocolate tablet to some other Karl Fazer taste?

Unfortunately, it is not currently possible.

Can I send My Own Karl Fazer tablet as a gift?

Of course you can! This a perfect gift! You just enter recipient information under "enter recipient information" and we'll handle the rest.

Why do I need to know the recipient's phone number when sending outside Finland?

By giving the recipient's phone number, we can better guarantee that the shipment will surely arrive.

Can I order to more than one designed tablet?

Yes you can. After you have designed your own tablet and added it in the shopping cart, select "view cart". Here you can edit the number of your order.

If you want to order more than one different chocolate tablet, you have to make each design separately and specify the quantities in the shopping cart.

Can I send more chocolate tablets at the same postage?

Unfortunately, you do not. Each order you order is delivered as a separate mail, ie each tablet pays the full service price.

I ordered and got order confirmation. When will my deliverance go?

Thank you for your order! You will still receive a separate delivery confirmation when your package leaves. It may take several days. In delivery confirmation, you will also receive a tracking code to track your package.

DESIGN YOUR OWN KARL FAZER